This policy currently applies to APsystems products sold through the Solar Wholesale online shop and fulfilled by APsystems. Shipping terms for future products, including solar panels and racking, may vary and will be shown on the applicable product page or at checkout.

Domestic Shipping

We currently ship within the United States only. International shipping is not available at this time.

Order Processing Time

Orders are generally processed within 2–3 business days. Orders are not shipped or delivered on weekends or holidays.

During periods of high order volume, processing or delivery may be delayed by a few days. If an order is expected to experience a significant delay, we will contact you using the information provided with the order.

Shipping Rates and Delivery Estimates

Standard shipping is free within the contiguous United States. Shipping charges may apply to Alaska and Hawaii and will be displayed at checkout.

Shipping method	Estimated delivery	Cost
UPS Ground	3–5 business days after processing	Free in the contiguous U.S.

Delivery estimates begin after the order has been processed and transferred to the shipping carrier. Carrier delays can occur and are outside the control of Solar Wholesale and APsystems.

Fulfillment and Split Shipments

APsystems products are fulfilled and shipped directly from the APsystems warehouse. As products from additional suppliers are added, an order may arrive in more than one shipment and may include separate tracking numbers and delivery dates.

Shipping Addresses

APsystems products are shipped by UPS. Please provide a complete physical street address at checkout. P.O. boxes and other post office addresses may not be deliverable through UPS. Orders submitted with these addresses may be delayed while we request a valid street address.

Shipment Confirmation and Tracking

You will receive a shipping confirmation email with tracking information after your order ships. Tracking may take up to 2 business days to become active after a fulfillment or shipping notification is sent.

Order Changes and Cancellations

To request an order change or cancellation, email shop@solarwholesale.com as soon as possible. We cannot guarantee that an order can be changed or canceled after it has entered processing or shipped.

Shipping Questions and Problems

Email shop@solarwholesale.com for help with missing or inactive tracking, delayed or lost shipments, packages marked delivered but not received, damaged packages, or missing or incorrect items.

Please keep all packaging materials and damaged products. Photos or additional information may be required to review the issue or submit a claim to the shipping carrier.

Freight and Oversized Products

Future products such as solar panels and racking may require freight delivery, additional shipping charges, longer delivery times, or special receiving arrangements. These requirements will be provided on the product page, at checkout, or before the order is finalized.